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Our Mission

It's simple, to be an advocate and partner for every client. Navigating mortgage terrain is confusing at best, our job is to provide understanding and solutions. Our mission is to be an expert guide and problem solver for you.

Knowledge transfer with eBridge is a master class in mortgage technology.

Exterior of office buildingPeople in office meeting

Our Approach

Build bridges, not silos. The first stages of any project are crucial. Once we determine your needs, we help you develop a timeline for your roll-out. In order to meet your timeline, we will aggressively tackle multiple disciplines at the same time. This is our approach to everything we do including Implementation, Dedicated Admin, Help Desk, and more.

Number 1

Scoping

Help us help you - tell us everything! What is your product? What is your mission? What are your expectations?

Number 2

Analysis

One of our product experts will schedule a call with you to discuss your project needs, gather specifications and requirements, and define the project timeline.

Number 3

Design & Development*

Your product expert will work on the design and configuration to implement the requirements needed.

Number 4

User Acceptance Testing (UAT)*

Your product expert will work with you to test the configuration and assist with any updates needed. Your feedback on testing and applicable updates needed is imperative to the success of the project.

Number 5

Deployment*

Your product expert will work with you to deploy the updates to your end users to begin using in production.

Number 6

Support*

Your product expert will work with you to provide ongoing support for the duration of your project timeline.

*If needed for your project

Go confidently into your next project.

Our experts are waiting to help you find the perfect solution for you.

Meet the Team Behind eBridge

Our growing team is comprised of experts with decades of diverse work experience that helps us to arrive at a collectively unique perspective. This collaboration of knowledge and training is passed onto our clients in the form of creative problem solving with a customized (and fun) approach.

Shelby Huster
CEO/Founder

Shelby Huster is the CEO and Founder of eBridge Mortgage Consulting.

Kelli Underwood
Principal Solutions Consultant

Kelli Underwood is a Principal Solutions Consultant based in Salt Lake City, Utah and has worked in the mortgage industry since 1993.

Scott Thigpen
Senior Consultant

Scott Thigpen is a Senior Consultant with over 30 years of experience in the mortgage industry.

DanYell Drummond
Client Success Manager

DanYell brings her 20+ years of experience in the housing and mortgage industry to her role as Client Success Manager at eBridge.

Dee Gahan
Trainer

Dee Gahan is the resident LOS trainer at eBridge.

Nathalie Miller
CFO

Nathalie Miller is the Accounts Manager and supervisor of all things eBridge.

A Note from the CEO

"Thank you for taking a moment to find out more about eBridge. I’m very proud of what we’ve accomplished since our inception in 2018. During this time I’ve put lot of thought and care into assembling what I consider to be the best team on the planet. These folks are absolutely world class leaders and consummate professionals with years of experience in service – not only within the mortgage industry, but with the software we craft.

I’d also like to take this time to thank our clients, whether you are past or present. You’ve helped us to grow through our collaboration to find better solutions and it shows in every single project we complete. To our prospective clients, we look forward to welcoming you to the eBridge family.
Your success is always our success."

Shelby Huster, CEO & Founder

Hungry for more?

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